Automation

Uses artificial intelligence to automate and optimize customer service.

Automation can reduce time spent on repetitive tasks by 40%.

Use AI and reduce your operational costs by up to

10 %

Transform, automate, and optimize your business with AI, offering a more personalized experience

24/ 7

Did you know that a chatbot can handle up to 60 conversations simultaneously?

Reduce your costs by up to 30% by automating the most common responses.

Solve up to 70% of queries without human intervention.

Título de número

+ 10 %

Faster with real-time data analysis using Power BI.

Experience the efficiency of automation and elevate your service level.

Intelligent Routing

Route each query to the right agent, improving resolution, and customer satisfaction from the first contact.

Intelligent Hold

Allows customers to choose whether to wait in line or receive a call when an agent is available, improving their experience and managing wait times.

Natural Language Processor with AI

Analyzes language in real time, generates summaries, analyzes sentiment, and evaluates quality, improving efficiency, and adapting to each process.

Intelligent Predictive Dialing

Uses artificial intelligence and big data to predict the best time to call, maximizing success based on historical customer behavior.

Intelligent Speech-to-Text Recognition

Converts customers’ voice to text in real time, recognizing multiple languages and accents to improve interactions with accurate responses.