Customer Service Satisfaction
Measure satisfaction with automated surveys and analyze emotions in real time to improve the experience and quality of service.
Consumer Protection Compliance
Align your operations with the Consumer Protection Law 2300, ensuring compliance, and legal certainty.
Blocked Numbers Filter
Simplifies blacklist management by automatically restricting dialing to unwanted contacts, improving campaign accuracy, and compliance.
Advanced Predictive Dialer
Allows up to 10 simultaneous calls per agent, optimizing productivity with multiple dialing modes.
Quality Analyzer
Identifies and manages errors, ensuring rigorous quality control, and optimizing processes with continuous improvement.
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It facilitates real-time face-to-face interaction between customers and companies. It is ideal for consultations, technical support, meetings, and even managing medical appointments, allowing users to receive specialized care without leaving home. This service enhances the customer experience and enables immediate problem resolution.
You can send text messages on a large scale, providing a fast, and direct way to communicate promotions, reminders, alerts or notifications. With a 98% open rate in the first few minutes, SMS is one of the most effective tools for reaching a wide audience and generating immediate action.
Through the world’s most popular messaging platform, you can send personalized messages to a large number of customers simultaneously. This channel offers direct and fast communication, ideal for promotions, notifications, and customer support, achieving a high level of interaction and open rates above 85%.
Send emails on a large scale to a wide contact base. It is a key tool for marketing campaigns, notifications, newsletters and promotions. Emails are customizable and allow detailed tracking of opens, clicks and conversions, making it the ideal solution to reach your audience effectively.
This is our advanced technology for automated calls on a large scale, using artificial intelligence. Through pre-recorded or real-time generated messages, the voicebot interacts with customers, handling reminders, surveys, promotions or notifications without the need for human intervention. It is perfect for reaching a wide audience in a fast, efficient and personalized way.
Our Inbound IVR service automates inbound call handling, allowing customers to easily navigate through pre-recorded voice menus. Users can select options or provide information using their telephone keypad, facilitating fast attention without human intervention. This enables common queries to be resolved efficiently or the call to be routed to the appropriate area, enhancing the customer experience and optimizing response times.
This service is designed to interact with customers in an automated way via text or voice. It is capable of answering frequently asked questions, handling requests and redirecting more complex queries to human agents when necessary. Available 24/7, our ChatBot improves customer service efficiency and significantly reduces wait times, delivering a seamless and agile experience.
We offer a service that integrates four customer service channels (Video Call, Web Call Back, Click to Call, and Chat) in a single customizable button, directly on your website. This solution allows customers to choose the contact method they prefer, improving their experience and optimizing customer service through a centralized and efficient platform.
It allows multiple agents to manage numerous conversations simultaneously from a centralized platform. This improves operational efficiency, and reduces waiting times, ensuring that each customer receives fast, and accurate responses. Thanks to this solution, agents can attend to several users at the same time. You can offer personalized, and agile attention that increases customer satisfaction, and optimizes the user experience.
It automates interaction with users on social networks, responding to frequent queries, managing interactions, and providing 24/7 support.
This Bot allows companies to maintain an active presence on social networks, responding to messages, sharing content, and improving customer service in an efficient, and scalable way. Your brand will always be available to your followers, no matter the time.
Our landing page creation service is designed to effectively convert visitors into leads. These web pages are optimized to capture users’ attention and guide them to a specific action, such as completing a form, downloading a resource or making a purchase. They maximize conversions and boost the success of your online strategies.